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Shipping Information

Shipping Costs

We offer Free Standard Shipping in Australia for all orders over the value of $50 AUD. For orders under $50 AUD a flat rate of $5 AUD is charged per order, which is also sent via Standard Shipping.

Orders are always quality checked, wrapped and shipped within 24 hours of placement. Orders are shipped on business days (Monday to Friday), and generally within 24 hours of placement. Business days do not include weekends of public holidays.

Haus of Scarlett offers an EXPRESS SHIPPING SERVICE for $12 per order. We use Australia Post for all Australian orders, to deliver the items via Express Post. This service has a tracking number that is provided to the customer, to trace your parcel from us to you. Click here to visit the Australia Post Tracking website.

Delivery should be up to 2 business days after being shipped.

International Shipping - Not available

Haus of Scarlett does not ship worldwide. Please see our International Shipping section for more information.

 

Shipping Status

You will receive an email stating that your order has been shipped as well as a tracking number. You should be in receipt of your order within 2 business days of being shipped. You may also log into “My Account” and check the status of your order by selecting “View Order Status”.

 

Free Shipping Info

Haus of Scarlett provides a Free Standard Shipping service for all Australian orders that are over the value of $50 AUD in a single transaction!

Shipping

1. How much is shipping? Do Haus of Scarlett offer free shipping?
Shipping in Australia is charged at a flat rate of $5AUD per order which is less than $50AUD, which will be shipped via Standard Post Australia. 

Haus of Scarlett does offer Free Shipping in Australia for all orders over the value of $50AUD.

2. How long do I have to wait for my order? (Australian orders)
Orders are shipped on business days (Monday to Friday), and generally within 24 hours of placement. Business days do not include weekends or public holidays. You will receive an email stating our order has been shipped. If you have opted for Express Shipping you will also be send a tracking number. For Australian orders, you should receive your order within a few days of being shipped depeding on your location and Australia Post delivery timetables.

A large range of Bandage Dresses in our warehouse are ready for immediate delivery. Occasionally there may be a style, colour or size that will not be in stock. In this case we will advise you within 24 hours of the expected delivery time. Usually this will take between 4-10 business days. We use a variety of worldwide shipping companies and will provide you with your tracking number for your delivery.

3. For Express Shipping - How do I track my order?
If you have ordered from Haus of Scarlett, and your items have been shipped, you will receive an email with a tracking number. If you go to the Australia Post Track an Item website, you will be able to enter the unique number, to trace your goods from Haus of Scarlett (point A), to your door (point B).

4. What if I am not home when the delivery is expected to come?
If you are not home when your order if being delivered by Australia Post, they will leave a card for you. This card will need to be taken to the nominated Australia Post branch to pick up your package.

5. My goods are damaged, what do I do?
In the unlikely event your goods being damaged when you receive them, please contact Haus of Scarlett on info@haus-of-scarlett.com within 2 business days of receiving your order. We will have to investigate this and will be handled on a case by case basis.

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